FAQ
Frequently Ask Questions
How do I know which model is suitable for my bricks?
Please inform us your brick sample pictures or brick drawings , we will suggest you our suitable types for your reference.
What is your package for shipment?
Usually safety export package(steel box) for LCL,Nude package for full container. or as customer's requirements.
How long about the delivery time?
The delivery time shall be determined according to the type,Within 15-25 days after received deposit usually.
What certificate can you provide?
We can provide Certificate ISO9001-2008, CE.
How long is your warranty terms?
Our Warranty terms is 1 years guarantee.
What is the useful life of your machine?
Usually 8-10 years
What is your price term,payment term and Transport way?
Price Terms: EXW, FOB QINGDAO ,You can choose the one which is the most convenient or cost effective for you.
Payment Terms: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.
Transport way: By shipment
What is your after sale service?
If needed, we will support field installation and training services by our engineer in buyer's place (about 7-10days), buyer. Should support the engineer's salary by the day and the round-trip tickets.